The Advising & Outreach Team within the Office of Student Financial Aid at UW-Madison is seeking a Financial Aid Advisor that enjoys making connections with students, families, and campus partners about financial resources available to them. The ideal candidate will have a passion for meeting diverse audiences and be willing to learn and explain complex federal regulations to broad audiences in a manner easy to understand. As part of the advising team, the incumbent will assist in meeting current and prospective students and families to discuss financial aid options. They will serve as advisor on duty on a weekly rotation assisting our frontline services. The incumbent will assist in meeting outreach requests in alignment with our mission of increasing accessibility and diversity across campus while serving as a liaison with the Law School, School of Veterinary Medicine, and International Academic Programs.
Responsibilities:
Performs various duties related to financial aid, including advising students on the financial aid process and performing outreach on financial aid.
- 50% Serves as point of contact for students and associated individuals about financial aid information and processes
- 20% Performs outreach related to financial aid
- 10% May hire, train, and supervise student employees
- 5% Contributes to the University mission through service on ad hoc or ongoing committees on or off campus
- 5% Serves as liaison to identified schools/colleges and specific student populations
- 5% DEM is committed to the highest standard of service. This position will be a role model by practicing exemplary, respectful and inclusive behaviors in all interactions. Participation in unit and divisional diversity & inclusion plans are mandatory
- 5% Contribute to office policy and procedures updates by regularly attending meetings, webinars, conferences and professional development opportunities on financial wellness and federal financial regulations to stay current with policy changes/updates
Tasks:
- Provide customer service assistance at the front desk
- Serve as Advisor on Duty
- Serve as liaison with the Law School, School of Veterinary Medicine, and International Academic Programs
Application: Apply by Jul 14 2023 at 11:55 PM CDT at Jobs at UW
Contact:
Ann Bradshaw
ann.bradshaw@wisc.edu
608-262-0989
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.
